Premium membership. How does it work?

Free service

  • Your advert listed for free.
  • Featured in our daily alert to all relevant members in your area (sent 9am).
  • Search and contact all our premium members for free instantly via phone, text or email message.

Premium membership

  • Featured advert
    on top of searches for your city or town, and county with a hot badge.
  • Your premium advert will stick on top search results until you succeed.
  • Full instant access to your enquiries from basic members. Phone and text contact enabled.
  • Basic members can phone, text or email reply to your advert.
  • Post more ads
    Your 3 latest unique ads get featured in searches.
  • 30 days plan guarantee If you upload a photo, contact other users and don’t find a place / tenant within a month we'll give you 30 more days no questions asked.

Upgrade now

Post your advert for free


Flatmate Rooms offers a premium membership to help users succeeding faster and support the security of the service.

Featured adverts are highlighted on top of search results. These are all free to contact without any upgrade prompts. Other active adverts are free to contact as well. However you will be asked to upgrade and pass address verification. If you choose to send messages for free, the recipient will be prompted to become a premium member to read the message.

If you received a message that prompts you to check the premium membership, it means both of you are basic members and message is still held back. One needs to pass card address verification before conversation will be enabled. All senders are made aware that you are not a premium member and asked whether they want to become one.

Address verification happens automatically upon payment via card or PayPal giving everyone piece of mind.


Why am I asked to upgrade to read a message?

If you received a message that prompts you to check the premium membership, it means both of you are basic members and message is still being delayed. One needs to pass card address verification before conversation will be enabled. All senders are made aware that you are not a premium member and asked whether they want to become one.

Address verification happens automatically upon payment via card or PayPal giving everyone piece of mind.

Why can’t it all just be free?

Sometimes we receive feedback from members asking to “make the website totally free”.

While it would be nice to our basic members having us paying the running costs, it wouldn’t be possible to ensure safety of the service and we couldn’t afford to run the site:

  • keeping spam and scams at bay
  • regular updates and security
  • keeping staff reviewing ads
  • customer service
  • marketing the website
  • find landlords, find tenants
  • pay staff and all running costs for the website (servers, domains etc)

You can now imagine the cost and amount of work involved to provide this service.

Landlords: Having a vacant room costs 16 times the cost of premium membership.

Average double room rental is £360 a month. Monthly membership with success guarantee costs £25. That makes 1442% return on investment within a month. The alternative is £360 loss having your room empty.
Premium members are much more likely to attract attention. Scammers frequenting the free sites took the trust out of the market. Card address verification returns our tenants the piece of mind.

Flat Hunters: Good rooms go fast.

Paying a small fee empowers flat hunters to jump the queue and stand out from the crowd. All that’s necessary to get the right place before others will.

How do I upgrade?

Choose your membership and let our service help find you a tenant or room quicker and safer.

Can I get a boost on my premium membership?

There are 3 ways how to get a boost:

  1. With 30 days package, you can claim a guarantee
  2. Renewing before your membership expires earns you 30% bonus
  3. Link to us and earn 5 days boost

We hope the above helps a little more in explaining why we charge for premium membership and how it works.

Contact the directors Gareth and Frank on frank or gareth at flatmaterooms.co.uk if you have any questions.